Have you ever tried to use your Xbox controller on your PC or Mac, only to find out that the controller is paired but not connected?
If so, you’re not alone! This issue has been plaguing gamers ever since Microsoft introduced the wireless adapter, including me. I also faced the same issue when I got my Xbox. I was fond of gaming but not regarding the tech that makes it run.
It was only about time we finally had a solution for it! Follow along as we dive into 8 of the most effective fixes for this annoying issue.
Restart your console
If your Xbox controller is paired but not connected, the first thing you should do is restart your console. This simple step can often fix connection issues. It may take a few minutes for your console to reconnect with your controller after a reboot.
Once you have rebooted, check to see if it has reconnected by pressing down on the right joystick and seeing if any of the controls light up on the screen. If they don’t then continue with some of these fixes below.
Unplug and re-plug the dongle
1. The first thing you should try is unplugging and re-plugging in the dongle. Sometimes this can reset the connection and fix the problem.
2. In case the fixes don’t work, you can try restarting your Xbox One console. Sometimes, this will resolve any connection issues.
3. Another thing you can try is resetting your controller. You can do this by holding down the Xbox button for 10 seconds, then releasing it.
4. If none of those things work, try updating your controller’s firmware. You can do this by going to the Xbox Accessories app and connecting your controller to your PC or Mac.
5. Another potential fix is to delete and re-pair your controller with your console.
Try with a different controller
One potential fix is to try using a different controller. If you have another Xbox controller lying around, give it a try. If it works, then there’s a good chance that the problem lies with your original controller.
In case you don’t have another controller, you can try borrowing one from a friend or family member.
Try to add it as an exception in your Antivirus Software
If you’re trying to connect your Xbox controller to your PC and it’s not working, one possible fix is to add it as an exception in your antivirus software. To do this, open up your antivirus program and go to the settings or preferences section.
Then, look for an option that says something like exceptions or allowed programs. Once you find it, click on it and then add your Xbox controller’s EXE file to the list of allowed programs. After you’ve done that, restart your computer and try connecting your controller again.
Try these software troubleshooting steps
If your Xbox controller is paired but not connected, the first thing you should check is the USB ports. Several things could be going on here. The USB port might be loose, in which case you’ll just need to wiggle it around until it’s snug.
Alternatively, there could be something blocking the port, like dust or lint. Please try using a can of compressed air to blow the dirt out of the USB port. Finally, make sure that the controller is fully inserted into the port. If none of these solutions work, you may need to replace the USB port.
Check your USB ports
If your Xbox controller is paired but not connected, there are a few things you can do to fix the issue. First, check your USB ports. If they’re dirty or damaged, that could be the problem. You can clean them with a cotton swab dipped in rubbing alcohol.
A different USB cable may work if that doesn’t work. Sometimes the issue is with the cable, not the controller. Another thing to try is plugging the controller into a different USB port.
Sometimes one port is better than another for connecting gaming controllers. Finally, if none of those things work, restart your Xbox One console and try again.
Reset your network router
An extended test on Xbox Live is a great way to see if your controller is properly connecting to your console. To do this, go to Settings > Network Settings > Test Networks. Once there, select Extended Test and wait for the results.
If you see a green check mark next to your controller, then it’s successfully connecting. However, if you see a red X, then there may be an issue with your controller or console.
Run an extended test on Xbox Live
If your Xbox controller is paired but not connected, there are a few things you can do to fix the issue. First, try running an extended test on Xbox Live by going to settings > Network Settings > Test Networks. This will help determine if the problem is with your Xbox or with the network.
If the test shows that there is a problem with the network, you can try restarting your router or contacting your ISP for help. If the problem is with your Xbox, you can try resetting it by holding down the power button for 10 seconds. You can also try removing and re-inserting the batteries in your controller.
In the event that none of these options works, you may need to purchase a new controller.
Why does the Paired but Not Connected message on my Xbox controller appear?
Turn off your controller by holding the Xbox button for 6 seconds. To turn the Xbox back on, press the button again. Utilize an Xbox Wireless Adapter for Windows or a USB cord to connect your controller to your computer.
Why won’t my controller work despite being connected?
Restarting your system will solve the problem if you are using your controller on your Xbox Series X|S or Xbox One. To ensure that the restart works, press and hold the power button for 10 seconds. Try to see whether the issue reappears once the console is turned back on.
If your Xbox controller is paired but not connected, there are a few things you can try to fix the issue. First, check the batteries and make sure they’re charged. In case that doesn’t work, try resetting the controller. If that doesn’t fix the problem, you may need to connect the controller to your Xbox using a USB cable.
If the lights on the controller don’t turn on, it’s possible that something might be wrong with the battery. You should get in touch with Microsoft Support for further assistance if none of these fixes worked for you.